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Layer 1 — Reception
Bilingual AI agent receives your first contact 24/7. Captures the case, identifies the applicable combo, and routes to the qualified human team within 4 business hours.
About Prime
The first Brazilian immigration paralegal in the US built on AI
We operate on 24/7 artificial intelligence infrastructure. Every case is organized by systems, executed by human specialists, and audited at every stage. No noise. No improvisation. No promises we don't keep.
The Prime difference
Why Prime is different
Most Brazilian paralegal operations in the US run on Excel + WhatsApp. Prime runs on infrastructure.
Traditional Paralegal
- Excel + WhatsApp as system
- Business hours only
- Manual documentation, prone to oversight
- Dependent on a key person
- No real-time status tracking
Prime Immigration Office
- Proprietary AI system operating 24/7
- WhatsApp + bilingual AI agent service
- Versioned, trackable documentation with automatic checklists
- Redundant systems — not dependent on a single person
- Real-time case status updates
Infrastructure
How the infrastructure works
Prime operates on 4 integrated layers. You don't need to understand the technical side — just know that each layer is working while your case progresses.
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Layer 2 — Organization
Document management system organizes evidence, translations, and USCIS forms per case. Every document is versioned, dated, and referenced to your combo.
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Layer 3 — Execution
Human paralegal team prepares each form with double review before filing. For court cases or Motions, supervision by a partner licensed attorney is mandatory.
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Layer 4 — Follow-up
You follow every stage on WhatsApp. USCIS receipts, RFEs, and decisions are notified automatically. Without you having to ask.
Transparency
What Prime is NOT
We are not a law firm. We are paralegal — document preparation. We do not give legal advice, we do not promise approval, we do not replace attorneys. For immigration court cases, Motions, and Waivers, we work under supervision of a partner licensed attorney who signs the filings and retains full legal responsibility.
We don't sell by person — we sell by system. You don't hire an individual at Prime. You hire infrastructure: AI + human team + documented process. If someone takes vacation, the system continues. If a team member leaves, the system continues.
We are not notarios. The notario fraud epidemic against Brazilians in the US is our opposite: people posing as lawyers, promising guaranteed approval, charging high fees, then disappearing. Prime is the anti-notario. Full transparency about scope, timelines, fees, and legal boundaries — from first contact.
Purpose
Why Prime exists
American immigration is a maze. For Brazilians who just arrived, every USCIS form can feel insurmountable — written in dense legal English, with rigid deadlines, mandatory evidence, and zero tolerance for error. Prime exists to solve that: we translate the bureaucracy, organize the documentation, and prepare each case with paralegal excellence — in clear Portuguese, with full transparency.
We operate on AI infrastructure because we believe well-applied technology amplifies human capacity. The agent serves 24/7, but the case is executed by human specialists. The system remembers every deadline, but the decision is made by people. That's the boundary: AI for scale and consistency, humans for judgment and accountability.
Frequently asked questions
About Prime as a system
Five direct answers about how Prime operates, where we're located, and the limits of our scope.
Are you a law firm?
No. We are paralegal — document preparation. We do not give legal advice, we do not promise approval, we do not replace attorneys. For legal advice, we refer to attorneys licensed in any US state or DOJ-accredited representatives.
Where is Prime physically located?
Physical operation in McKinney, Texas. Online and WhatsApp service in all 50 US states. Physical documents arrive by mail.
How does Prime's AI system work?
Our AI infrastructure operates on 4 layers: 24/7 reception via bilingual agent, automatic document organization, execution by human paralegal team with double review, and real-time follow-up via WhatsApp. You never wait for a response — and you never miss a deadline.
How do you charge?
We charge by combo — a complete package that includes all forms needed for the intended outcome. We accept payment in full (with discount) or installments up to 12x depending on the service. Official USCIS fees are paid separately direct to the government.
How do I get in touch?
Three paths: (1) form at the bottom of this page — response within 4 business hours via WhatsApp; (2) direct WhatsApp; (3) book a free 15-min consultation through our calendar. All paths go through the same system.